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SYX Tropical Low Snus
SYX Tropical Low Nicotine pouches brings a smooth balance of light nicotine and vibrant tropical flavor, making it an excellent choice for those who prefer a milder experience. With its refreshing fruit profile, these slim, all-white pouches offer a clean and modern way to enjoy nicotine without the intensity of stronger options. Perfect for beginners or users who want a lighter, more approachable pouch.
Each slim pouch contains 3 mg of nicotine, which equals 4 mg per gram, placing this product in the light category. With 20 light pouches per can, each weighing 0.70 g, you get a total content of 14 g - a balanced format designed for comfort and consistency. The gentle nicotine release is satisfying without being overwhelming, making SYX Tropical Low a go-to option for everyday use.
The slim, tobacco-free format ensures a discreet fit under the lip while gradually releasing both flavor and nicotine. The exotic tropical fruit blend adds a playful sweetness and freshness, creating a pouch experience that feels both smooth and enjoyable. No smoke, no stains, and no odor - just a light and fruity alternative to traditional snus.
About SYX
Produced by CBI, a well-regarded manufacturer in the Czech Republic, SYX is known for delivering innovative nicotine pouches across a wide range of strengths and flavors. From bold choices like Banana Ice and Peppermint Rush to lighter alternatives such as SYX Original Low and Tropical Low, the brand has built its reputation on quality, variety, and user satisfaction. Read more about SYX in our SYX collection.
Conclusion
SYX Tropical Low light white snus combines exotic fruit flavor with a gentle nicotine strength of 3 mg per pouch, making it the perfect light option for those who value taste and discretion. Each can includes 20 slim, tobacco-free pouches, offering a smooth and refreshing experience designed for users seeking a lighter, modern nicotine pouch.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.


