If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Shipping usually takes 2-6 business days and is always trackable via PostNord or UPS.
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Payment Methods
Available payment methods include VISA, MasterCard, Google Pay, Apple Pay, and QLIRO.
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Customer Support
If you need support email us at info@pouchdaddy.com
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FAQ’s
For answers to the most frequently asked questions, visit this page.
VELO Wintery Watermelon Mini Snus
VELO Wintery Watermelon Mini nicotine pouches, produced by British American Tobacco (BAT), delivers a refreshing combination of juicy watermelon and cool mint in a discreet mini white snus format. Perfect for users who prefer a lighter, balanced experience, this pouch blends fruity sweetness with an invigorating chill. Each pouch contains 6 mg of nicotine (11.9 mg/g), giving it a normal strength classification suitable for everyday use. With 20 mini nicotine pouches per can and a total weight of 10 g, VELO Wintery Watermelon Mini provides a smooth, tobacco-free alternative with lasting freshness and convenience in every portion.
About VELO Snus
VELO is one of Europe’s most recognized brands in the white snus and nicotine pouch category, produced by British American Tobacco. Known for its premium quality, sustainable production, and modern flavor innovations, VELO offers a wide range of strengths and formats, from slim to mini, ensuring there’s a pouch for every preference. Popular choices like Lime Flame, Crispy Peppermint, and Freezing Peppermint Max showcase VELO’s commitment to flavor diversity and user satisfaction.
Conclusion
VELO Wintery Watermelon Mini nicotine pouches combines the crisp sweetness of watermelon with cooling mint in a smooth, mini-sized, tobacco-free pouch. With 6 mg nicotine per portion, it’s an ideal choice for users who enjoy a refreshing and milder snus experience. Explore more flavors and formats in the VELO collection to find your perfect match.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.