If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
VELO Mango Flame Snus
VELO Mango Flame nicotine pouches delivers a bold and tropical twist to white snus, blending the juicy sweetness of ripe mango with a warming, tingling heat from VELO’s innovative Sensates formula. Produced by British American Tobacco (BAT), this slim-format, tobacco-free nicotine pouch offers a smooth yet fiery flavor experience designed for users who enjoy a unique balance between fruit and spice. Each pouch contains 10 mg of nicotine (14.3 mg/g), placing it in the strong category, perfect for those seeking a satisfying and full-bodied kick without smoke, odor, or staining. With 20 slim pouches per can, VELO Mango Flame ensures consistency, discreet use, and long-lasting enjoyment throughout the day.
About VELO
VELO snus, a brand by British American Tobacco, is one of the leading names in the white snus category, known for its Swedish production quality, tobacco-free recipes, and eco-friendly packaging. Established in 2022 after rebranding from LYFT, VELO has become synonymous with modern nicotine enjoyment. With flavor innovations like Freezing Peppermint, Icy Berries, and Peppermint Storm, VELO offers a wide range of strengths and taste experiences, designed to suit both new and experienced users.
Conclusion
VELO Mango Flame white snus combines tropical mango sweetness with a warm, tingling heat for a one-of-a-kind experience. Delivering 10 mg of nicotine per pouch in a slim, discreet format, it’s ideal for users who want both flavor and strength in one. Explore more fruity and minty nicotine pouches in the VELO collection.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.