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VELO Freezing Peppermint Nicotine Pouches
VELO Freezing Peppermint white snus(formerly known as VELO Mighty Peppermint) represents the bold evolution of the popular VELO Freeze X-Strong. Renamed in 2025, the product keeps the exact same flavor profile users already love – delivering an icy peppermint taste that is as refreshing as it is powerful.
Each slim pouch contains 10.9 mg of nicotine and 15,6mg/g, placing it in the strong category. With its crisp peppermint character and cooling sensation, Freezing Peppermint is designed to awaken the senses while providing a nicotine kick that’s both satisfying and long-lasting. The slim format ensures a discreet and comfortable fit under the lip, making it easy to enjoy anywhere.
The all-white, tobacco-free portions provide a clean experience without staining, while offering a steady release of flavor and nicotine over time. Perfect for users who want a striking combination of intensity and freshness, this pouch stands out as a modern favorite in VELO’s lineup.
About the VELO brand:
VELO is known as a Swedish brand produced in Malmö and other parts of the EU, and it has grown to become one of the world’s leading names in tobacco-free nicotine pouches. The brand is known for its wide variety of flavors, ranging from fruity blends such as peach, grape, melon, and tropical fruits to cooling classics like mint and peppermint. VELO combines sleek Scandinavian design with consistent quality, offering products across different strength levels that appeal to both newcomers and experienced users.
Conclusion:
VELO Freezing Peppermint Nicotine Pouches bring together crisp peppermint flavor and strong nicotine strength in a slim, tobacco-free format. With each pouch delivering 10.9 mg of nicotine, this product is an excellent choice for anyone seeking a refreshing, powerful, and modern alternative to traditional snus.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.





