If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
SYX Tropical Medium Snus
SYX Tropical Medium Nicotine Pouches brings a smooth fusion of tropical fruit flavors with a balanced nicotine kick, making it a versatile choice in the SYX lineup. Refreshing, flavorful, and satisfying, these slim nicotine pouches are crafted for users who want a lighter, more approachable strength without giving up on taste.
Each slim pouch contains 5.8 mg of nicotine, which equals 8 mg per gram, placing it in the normal strength category. With 20 pouches per can and a total net weight of 14 g, SYX Tropical Medium offers a dependable and steady experience designed for everyday enjoyment.
The slim, all-white format ensures a discreet and comfortable fit under the lip. Flavor and nicotine are released gradually, giving you a clean, modern alternative to traditional snus - no smoke, no stains, and no odor. The fruity tropical blend adds a vibrant twist, delivering freshness with every pouch.
About SYX
Produced by CBI in the Czech Republic, SYX pouches has built its reputation on combining bold flavors with consistent nicotine delivery. The brand offers a diverse selection, ranging from powerful options like Banana Ice Extra Strong and Peppermint Rush to lighter choices such as Original Low and Tropical Medium. Each product is designed with quality and user comfort in mind, making SYX a trusted name in modern nicotine pouches.
Conclusion
SYX Tropical Medium delivers an exotic fruit flavor paired with a balanced nicotine strength of 5.8 mg per pouch. With 20 slim, tobacco-free pouches per can, it’s the perfect choice for users who want a refreshing and well-rounded nicotine experience in a sleek and discreet format.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.