If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Shipping usually takes 2-6 business days and is always trackable via PostNord or UPS.
-
Payment Methods
Available payment methods include VISA, MasterCard, Google Pay, Apple Pay, and QLIRO.
-
Customer Support
If you need support email us at info@pouchdaddy.com
-
FAQ’s
For answers to the most frequently asked questions, visit this page.
Ace X Black Raspberry Chili 16 mg White Snus
Ace X Black Raspberry Chili is a tobacco-free white snus that delivers a bold fusion of fruity sweetness and spicy heat. The tart character of black raspberry is balanced by a warm chili kick, creating a dynamic and energizing flavour profile. This combination makes it a standout option within snus and nicotine pouches for users who want something both sweet and intense.
Sweet Raspberry with a Spicy Edge
The flavour opens with juicy black raspberry notes that bring natural sweetness and slight tartness. As the taste develops, a subtle but noticeable chili warmth adds depth and character. The result is a layered experience that feels vibrant and full of contrast, ideal for users seeking nicotine pouches with a distinctive twist.
Strong Release in a Slim Format
Each slim pouch weighs 0.5 grams and fits discreetly and comfortably under the lip. The moist content ensures a rapid release of both flavour and nicotine, delivering a fast and satisfying effect. With 16 mg/g and 8 mg per pouch, Ace X Black Raspberry Chili is suited for intermediate users who prefer stronger white snus and nicotine pouches with clear impact. Each can contains 20 portions for consistent performance throughout the day.
Product Facts
Category: White snus / nicotine pouches
Flavor: Black raspberry and chili
Strength: 16 mg/g (8 mg per pouch)
Pouches per can: 20
Tobacco-free: Yes
Produced by Ministry of Snus, the Ace X series is designed for users who expect more intensity from their snus and nicotine pouches. Ace X Black Raspberry Chili fits naturally into the broader ACE nicotine pouches collection for those looking for bold flavour combinations with a spicy edge.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.