If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Shipping usually takes 2-6 business days and is always trackable via PostNord or UPS.
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Payment Methods
Available payment methods include VISA, MasterCard, Google Pay, Apple Pay, and QLIRO.
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Customer Support
If you need support email us at info@pouchdaddy.com
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FAQ’s
For answers to the most frequently asked questions, visit this page.
Ace Extreme Cool 16 mg White Snus
Ace Extreme Cool is a tobacco-free white snus created for users who want maximum mint intensity. The flavour delivers an icy blast of peppermint that feels sharp, crisp and slightly sweet, leaving a long-lasting fresh sensation. This is a bold option within snus and nicotine pouches, designed for those who prefer a powerful mint profile with clear impact.
Icy Peppermint with Powerful Freshness
The peppermint character is clean and penetrating, delivering a cooling effect that resembles cold winter air. The slight sweetness balances the sharpness, creating a refreshing yet strong flavour experience. Ace Extreme Cool stands out among white snus and nicotine pouches for its intense mint focus and lasting freshness.
Strong Nicotine in Slim Discreet Format
Each slim pouch is long and narrow, ensuring a snug and comfortable fit under the lip throughout the day. The tobacco-free content provides a clean experience without staining teeth or leaving lingering odors. With 16 mg/g of nicotine, Ace Extreme Cool is tailored for experienced users of snus and nicotine pouches who seek a bold and efficient release. Each can contains 20 portions for consistent daily performance.
Product Facts
Category: White snus / nicotine pouches
Flavor: Peppermint
Strength: 16 mg/g
Pouches per can: 20
Tobacco-free: Yes
Crafted in Denmark by Ministry of Snus, Ace Extreme Cool reflects a combination of long-standing tradition and modern product innovation. It fits naturally into the broader ACE nicotine pouches collection for users looking for extra strong white snus with intense mint character.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.