If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Shipping usually takes 2-6 business days and is always trackable via PostNord or UPS.
-
Payment Methods
Available payment methods include VISA, MasterCard, Google Pay, Apple Pay, and QLIRO.
-
Customer Support
If you need support email us at info@pouchdaddy.com
-
FAQ’s
For answers to the most frequently asked questions, visit this page.
Ace Cool Mint 12 mg White Snus
Ace Cool Mint is a tobacco-free white snus that offers a smooth and gently sweet peppermint profile. The cooling sensation is crisp yet balanced, delivering freshness without overwhelming intensity. This makes it a versatile option within snus and nicotine pouches for users who want a mint experience that feels refreshing but not too sharp.
Sweet Peppermint with a Softer Edge
The flavour combines clean peppermint notes with subtle sweetness, creating a mellow and enjoyable character. Compared to more aggressive mint varieties, Ace Cool Mint provides a rounder and more easygoing taste. It stands out among white snus and nicotine pouches for users who appreciate mint freshness with a smoother finish.
Strong Yet Balanced in Slim Format
Designed in a slim format, each pouch fits discreetly and comfortably under the lip. The all-white, tobacco-free content ensures a clean experience without staining teeth or leaving residue. With 12 mg/g and 6 mg per pouch, Ace Cool Mint sits in the strong category while maintaining an accessible and balanced flavour profile. Each can contains 20 portions for reliable daily use.
Product Facts
Category: White snus / nicotine pouches
Flavor: Peppermint
Strength: 12 mg/g (6 mg per pouch)
Pouches per can: 20
Tobacco-free: Yes
Produced by Ministry of Snus in Denmark, a company with roots dating back to 1826, Ace Cool Mint reflects generations of craftsmanship combined with modern flavour development. It fits naturally into the broader ACE nicotine pouches collection for users seeking smooth white snus with refreshing mint character.
Key Features
Shipping
Shipping Options
Postnord/DPD (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Standard (2-6 Business Days)
- Service: Fully trackable shipping.
- Delivery Time: 2-6 business days from the day the package leaves our warehouse.
- Note: Orders placed on Saturdays or Sundays will leave our warehouse on the next business day.
UPS Express Saver
- Delivery Time:Within Europe: 1-2 business days. Outside Europe: 1-3 business days.
- Features: Fully trackable with a reference number.
- Note: For certain countries, this is the only shipping option available. The availability will be shown at checkout.
Postnord Tracked Letter (6-10 Business Days)
- Availability: This option is available exclusively for shipments outside of the EU.
FAQs
Please read our FAQs page to find out more.
Tracking & Shipping
We ship to all countries listed on our Shipping page. If your country isn’t there, email us at info@pouchdaddy.com to check.
For the best tracking (especially outside the EU), use ParcelsApp, it updates faster and shows more detail than local sites.
Remember:
•Weekends don’t count as shipping days.
•We can’t change the address or pickup point once a parcel is in transit.
If your delivery seems delayed, just email us and we’ll contact the carrier for you.
The most common reason customers don’t receive tracking emails is simply a misspelled email address, so if you’re waiting for updates, that’s the first thing to double-check.
Dispatch & Customs
Orders ship within 24–48 hours (weekends excluded).
We pay VAT and nicotine tax, but local customs or import laws are outside our control. If you’re unsure about your country’s rules, email info@pouchdaddy.com, our 5-star support team will check it for you.
Order Changes & Damaged Products
Every order is shipped directly from our PouchDaddy HQ warehouse, over 1000 m² of temperature- and humidity-controlled space. Each batch is checked for freshness, and we test a can from every new delivery before adding it to our store.
If your package arrives damaged, or if there’s an issue with the products, please contact us within 14 days of receiving your order at info@pouchdaddy.com.
Wrong Email or Shipping Information
It happens to the best of us, don’t worry!
If you entered the wrong email, address, or shipping info, please reach out to info@pouchdaddy.com as soon as possible.
If your order hasn’t been shipped yet, we’ll update it right away. Just note: once a parcel is in transit, we can’t change the address.
Loyalty Points Program
You earn 1 point for every €1 spent on PouchDaddy.com. You can also collect bonus points through fun activities like reviews, social shares, or referring friends, check out the Loyalty Program page for all details.
You can redeem them directly at checkout for discounts. Make sure you’re logged into the same account you used when placing your orders to see your balance.
If you cancel or refund an order, the related points are removed, just email us and we’ll restore them manually if needed.